Great Location but only that. The room was lovely and the staff were very friendly, but that's where the good experience ends. The hotel was in a great location, we were able to see plenty of the area. The hotel was well presented, and our room was also clean and comfortable.

Terrible food and major problems with our bill. We had issues with our bill and it took too long to get resolved, which left a sour taste in our mouth.

Kathy Coppia matura Brighton, Australia 10 maggio 2010 Beautiful building and gardens magnificently decorated. Great views and location. Lovely staff

views and friendly staff useful bus to town

Great value and beautiful surroundings. the hotel offered a stunning location to celebrate New Year's Eve. the staff was friendly and helpful, providing us with the shuttle service to nearby towns. We also enjoyed the delicious breakfast buffet.

Dated and worn interiors. the bathrooms were tired-looking and in need of maintenance.

friendly staff

The carpet was dirty, drapes filthy and not hung well. on the whole - disappointing

History personified! Beautiful old furnishings in a delightful old italian villa setting. Nothing too much trouble for desk staff. Nice pool but only upright chairs to sit on ..no beds.

The breakfast was very meagre, we came down thinking we must be last and there was little left but we actually were the second table down followed by about 8 more. By the last came there was no bread, no ham, we got the last croissant...must have been about 8 for the whole hotel and the waitress took 4 out for room service while we ate.

The place itself is breathtaking. It's right in the heart of the Castelli Romani in an extremely great position geographically. The swimming pool is nice and clean and the rooms are wonderful. The villa was built only 100 years ago but seems a bit Florida trashy (trying too hard to be authentically antique).

The service was incredibly lacking. While the people are polite, they never fulfill requests. Upon arrival, we asked for two chaises by the pool that the concierge promised again and again but after an hour we gave up and got them ourselves from behind the service area. The breakfast was ample but the tables were never cleared and since we arrived towards the end, none of the food was refreshed. There wasn't even any silverware! When the waitress was asked to bring some silverware, she brought it one at a time - piece by piece! We just laughed but it was extremely disappointing. There was rarely anyone at the front desk and at one point we just went behind the desk ourselves to get our key because after 20 minutes we were tired of waiting. The restrooms in the lobby were broken and never cleaned.

The hotel is set is relaxing surroundings yet walking distance to Frascati and an easy drive to other great restaurants (like Il Fico).

Not being allowed access to pool/garden during private events.

The location and breakfast. Bathroom was good and the silence was awesome.

Couldn't swim in the pool and there was no gym, also the restaurant was only open on Friday & Weekend. We also had to carry all luggage 3 floors - no elevator.

- very beautiful place. Lobby, dining room, pool area and park, just amazing - friendly personnel - good location (close to Frascati) - very good breakfast - free parking - free wifi in the lobby Although there were a few things I did not like I would definitely come back.

- no wifi in room - room small (but very cheap, I have to admit) - no light-tight curtains in bathroom - cleanliness could be improved - only softdrinks and beer in minibar

A truly beautiful place. Nicely decorated rooms, wonderful dining room and garden. Helpful and friendly staff. Free parking available, either at the hotel or right in front of it at the street. Good breakfast (by Italian standard) with very good cappuccino.

Please, next time provide real cheese for breakfast. These individually wrapped cheese slices do not fit to the style of your hotel at all. As for the rooms, something like a light-tight curtain would be nice for the bathroom window.